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Objective: Deliver city services effectively, efficiently, and equitably

NOTE: THIS WEBSITE IS USING SAMPLE DATA


Due to the seasonality of service types (No Heat in winter vs. Overgrowth in summer), categories will change throughout the year.

Key Result: Ninety-five percent of City services will be delivered by their established resolution time

Overall percent of permits approved on-time during the last 30 days: % On-time


:
Pothole complaints reported
in the last 30 days:

% On-time

:
No heat complaints reported
in the last 30 days:

% On-time

:
Trash complaints reported
in the last 30 days :

% On-time

:
Fire response complaints reported
in the last 30 days:

% On-time

:
Priority 3 call responses
in the last 30 days :

% On-time

:
Overgrowth complaints reported
in the last 30 days :

% On-time

Key Result: Increase the number of times city employees address a reported problem in one visit by 25%

Overall one visit service requests: % One visit


:
One time potholes addressed
in the last year:
Target: %

% On-time

:
One time back ups addressed
in the last year:
Target: %

% On-time

:
One time blue bin requests addressed
in the last year:
Target: %

% On-time

:
Water main complaints addressed
in the last year:
Target: %

% On-time

:
One time trash complaints addressed
in the last year:
Target: %

% On-time

:
One time overgrowth complaints addressed
in the last year:
Target: %

% On-time

:
One time malfunctioning alarms addressed
in the last year:
Target: %

% On-time