Objective: Provide quality constituent engagement and response

NOTE: THIS WEBSITE IS USING SAMPLE DATA

The community is an important part of how we govern. To ensure the community can easily interact with city officials, we are identifying and improving ways that the community voice can be heard early and frequently. City government will work to provide quality constituent engagement and response to improve our public engagement strategies.

Key Result: Increase social media engagement by 20%

Overall change in engagement over the last 30 days: % Change

:
Facebook, Twitter, Instagram, and Linkedin reactions in the past 30 days:

% On-time

:
Facebook, Twitter, Instagram, and Linkedin reactions in the past 30 days:

% On-time

:
Facebook, Twitter, Instagram, and Linkedin reactions in the past 30 days:

% On-time

Key Results: Achieve 90% survey satisfaction from constituents using Cityline

Survey responses with a score of 7 or higher in the 30-day period ending :
out of

% Compliance

Key Result: Improve equity of Cityline use by 20%

Our goal is to increase the number of calls to Cityline in the 10 census tracts with the lowest call volume.

The percent change in Cityline calls for all census tracts between 2018 and 2019 for the 30-day period ending :

Total responses in the 30 day ending :
2018:
2019: